Disclosure: AIRanks is reader-supported. We may earn a commission when you click affiliate links — this never influences our editorial scoring or rankings. Learn more

Best Help Desk

Ticketing systems that centralise email, chat, and phone support.

Freshdesk

by Freshworks

Free

Feature-rich help desk with a generous free plan for small teams.

Try Freshdesk →Full review →

Front

by Front

$19/mo

Shared inbox platform that blends email, chat, and team collaboration.

Try Front →Full review →

Gorgias

by Gorgias

$10/mo

Ecommerce help desk built natively on Shopify order and customer data.

Try Gorgias →Full review →

Help Scout

by Help Scout

Free

Clean shared inbox and help desk built for customer-first teams.

Try Help Scout →Full review →

HubSpot Service Hub

by HubSpot

Free

CRM-native help desk that shares customer data with sales and marketing.

Try HubSpot Service Hub →Full review →

Zendesk

by Zendesk

$55/mo

The market-leading help desk trusted by thousands of support teams worldwide.

Try Zendesk →Full review →

Zoho Desk

by Zoho

Free

Context-aware help desk from Zoho with a strong free tier.

Try Zoho Desk →Full review →