Slack Review 2026
by Salesforce
The leading team messaging app for real-time business communication.
Starting Price
Free
Pricing Model
freemium
Free Tier
Yes
Category
Communication
Overview
Slack is the go-to team messaging platform for businesses looking to streamline communication across departments and projects through organized channels, audio/video huddles, and seamless integrations with 2,600+ apps. While it's become the industry standard with helpful AI features and workflow automation, the free plan limits message history and conversations can get noisy without disciplined channel management.
Pros
- ✓Industry standard for team chat
- ✓Massive integration library
- ✓Channels keep conversations organised
Cons
- ✗Message history limited on free plan
- ✗Can become noisy
- ✗Pricing per active user adds up
Key Features
- Channels
- Huddles (audio/video)
- Workflow builder
- 2,600+ integrations
- Slack AI
Who is Slack for?
Teams of any size needing organised real-time communication
Frequently Asked Questions
Is Slack free?
Yes, Slack offers a free tier. Paid plans start at $0/mo.
How much does Slack cost?
Slack starts at $0/mo, with a free tier available.
What is Slack used for?
The leading team messaging app for real-time business communication. Teams of any size needing organised real-time communication
Is Slack worth it?
Slack's main strengths are industry standard for team chat and massive integration library. The main drawback is message history limited on free plan.
What are the best alternatives to Slack?
There are several strong alternatives to Slack in the B2B SaaS category. See our full comparison on the Slack alternatives page for a ranked list.