Microsoft Dynamics 365 Review 2026
by Microsoft Corporation
Microsoft's cloud ERP and CRM suite — deeply integrated with Microsoft 365 and Azure.
Starting Price
$70/mo
Pricing Model
subscription
Free Tier
No
Category
Cloud ERP
Overview
Dynamics 365 is Microsoft's modular cloud platform combining ERP (Finance, Supply Chain, Business Central) and CRM (Sales, Service, Marketing) into one ecosystem. For organizations already on Microsoft 365 and Azure, the native integration with Teams, Outlook, Power BI, and Power Platform makes it a natural fit.
Pros
- ✓Deep Microsoft 365, Teams, and Azure integration
- ✓Power BI reporting built in
- ✓Business Central is an excellent SMB starting point
Cons
- ✗Can get expensive combining multiple modules
- ✗Implementation requires Microsoft partner expertise
- ✗Complex licensing model
Key Features
- Financial management
- Supply chain
- CRM
- Teams integration
- Power BI reporting
- Power Platform
Pricing
Business Central from $70/user/mo. Finance from $180/user/mo. Supply Chain from $180/user/mo.
Check current pricing on Microsoft Dynamics 365 →Who is Microsoft Dynamics 365 for?
Organizations in the Microsoft ecosystem wanting a unified cloud ERP and CRM from one vendor
Ready to try Microsoft Dynamics 365?
Check the latest pricing and plans on the official site.
Visit Microsoft Dynamics 365 →Frequently Asked Questions
Is Microsoft Dynamics 365 free?
No, Microsoft Dynamics 365 does not offer a free tier. Plans start at $70/mo.
How much does Microsoft Dynamics 365 cost?
Microsoft Dynamics 365 starts at $70/mo. Business Central from $70/user/mo. Finance from $180/user/mo. Supply Chain from $180/user/mo.
What is Microsoft Dynamics 365 used for?
Microsoft's cloud ERP and CRM suite — deeply integrated with Microsoft 365 and Azure. Organizations in the Microsoft ecosystem wanting a unified cloud ERP and CRM from one vendor
Is Microsoft Dynamics 365 worth it?
Microsoft Dynamics 365's main strengths are deep microsoft 365, teams, and azure integration and power bi reporting built in. The main drawback is can get expensive combining multiple modules.
What are the best alternatives to Microsoft Dynamics 365?
There are several strong alternatives to Microsoft Dynamics 365 in the ERP Software category. See our full comparison on the Microsoft Dynamics 365 alternatives page for a ranked list.