Product A
Gorgias
by Gorgias
Ecommerce help desk built natively on Shopify order and customer data.
$10mo
Visit Gorgias →Product B
LiveChat
by Text
Dedicated live chat platform with canned responses and agent routing.
$20mo
Visit LiveChat →Side-by-Side Comparison
| Feature | Gorgias | LiveChat |
|---|---|---|
| Price | $10moBetter | $20mo |
| Free Tier | No | No |
| Top Pros | Deepest Shopify integration on the market | Fast, reliable chat widget |
| One-click refunds and order edits from ticket | Rich ecommerce integrations (Shopify, WooCommerce) | |
| Revenue statistics per support channel | Detailed chat analytics | |
| Top Cons | Ticket-volume pricing can get expensive | No free tier |
| Less suited for non-ecommerce companies | Costs add up with multiple agents |
Choose Gorgias if you…
- Want: deepest shopify integration on the market
- Want: one-click refunds and order edits from ticket
- Want: revenue statistics per support channel
Choose LiveChat if you…
- Want: fast, reliable chat widget
- Want: rich ecommerce integrations (shopify, woocommerce)
- Want: detailed chat analytics