Product A
Heap
by Heap Inc.
Auto-capture analytics that records every user interaction without manual instrumentation.
Free tier
Visit Heap →Product B
Hotjar
by Hotjar Ltd.
Heatmaps, session recordings, and surveys to understand why users behave the way they do.
Free tier
Visit Hotjar →Side-by-Side Comparison
| Feature | Heap | Hotjar |
|---|---|---|
| Price | FreeBetter | Free |
| Free Tier | Yes | Yes |
| Top Pros | No manual event instrumentation — captures everything automatically | Best heatmap and session recording UX in the category |
| Retroactive funnel and cohort analysis | On-site survey and feedback widgets included | |
| Strong data science integrations | Easy to install — one script tag | |
| Top Cons | Free tier limited to 10K sessions | Not a full analytics platform — lacks funnel and retention analysis |
| Paid plans are expensive for smaller companies | Session volume caps on lower plans |
Choose Heap if you…
- Want: no manual event instrumentation — captures everything automatically
- Want: retroactive funnel and cohort analysis
- Want: strong data science integrations
Choose Hotjar if you…
- Want: best heatmap and session recording ux in the category
- Want: on-site survey and feedback widgets included
- Want: easy to install — one script tag