Product A
FullStory
by FullStory Inc.
Digital experience analytics with pixel-perfect session replay and rage-click detection.
Free tier
Visit FullStory →Product B
Heap
by Heap Inc.
Auto-capture analytics that records every user interaction without manual instrumentation.
Free tier
Visit Heap →Side-by-Side Comparison
| Feature | FullStory | Heap |
|---|---|---|
| Price | FreeBetter | Free |
| Free Tier | Yes | Yes |
| Top Pros | Most accurate session replay in the category (pixel-perfect) | No manual event instrumentation — captures everything automatically |
| Frustration signals surface UX issues automatically | Retroactive funnel and cohort analysis | |
| Strong enterprise security and compliance | Strong data science integrations | |
| Top Cons | Enterprise pricing puts it out of reach for small teams | Free tier limited to 10K sessions |
| Data volume limits on lower plans | Paid plans are expensive for smaller companies |
Choose FullStory if you…
- Want: most accurate session replay in the category (pixel-perfect)
- Want: frustration signals surface ux issues automatically
- Want: strong enterprise security and compliance
Choose Heap if you…
- Want: no manual event instrumentation — captures everything automatically
- Want: retroactive funnel and cohort analysis
- Want: strong data science integrations